Shipping policy

Please allow 5-8 business days for shipment preparation and shipping.

Each product webpage will have the most up to date information on shipping dates. Items may arrive at different dates if multiple items are ordered.

In case of pre-order or out of stock items we will update you with the estimated time of delivery. We at all times strive that your items should reach you sooner but pre-order or out of stock items might take a little longer to process. We appreciate your understanding.

We will send out an email with a tracking number as soon as your item is shipped.

You may receive multiple tracking numbers as shipments may be sent via different delivery methods.

Upon the item leaving our warehouse please refer to the tracking info to track the expected delivery date. The tracking details will be included in the email confirmation sent to you.

Note that items might take up to 1-4 weeks to reach you depending on the delivery address.

1. White Glove Delivery

It is your responsibility to ensure that all furnishings fit seamlessly through doorways, stairways, elevators, and hallways and in the desired room.

If you live in a high rise or condominium which requires a Certificate of Insurance, please reach out to us after placing your order.

Items which are in-stock that ship via White Glove will arrive within 2-3 weeks which includes the processing time after your order has been placed. The actual amount for White Glove delivery will be calculated at the time of checkout based on your cart total and destination.

Delivery Partner will contact you to schedule a delivery of your item Monday thru Friday between 9am - 5pm. To ensure safe and secure delivery, heavier items will exclusively be shipped via White Glove service.

White Glove service includes bringing the item into your room of choice, unpacking, assembling as required, and removing all packaging materials. Prior to delivery, please ensure that the area where the item is to be placed is clear of furniture and pathways are unobstructed. The delivery team is unable to move or relocate existing furniture.

We ask that you inspect your delivery upon its arrival and provide a signature upon receipt.

If your package does not arrive on the estimated delivery date, we kindly ask that you please wait 1-2 days for it to arrive before contacting us at enquiry@belleaura.com .

We do not ship to P.O. and A.P.O boxes.